FAQ (Frequently Asked Questions)
When I order my ring and diamond do they come set ?
Yes, your diamond comes in the setting of your choice on our rings page. If you have a ring setting from another site we will match (and likely beat) their price and set it in that if you wish. We also include a high quality wooden box not a paper cheap one. Again Free.
Who pays for the 2 Day shipping and Insurance?
We do! That's right we include FREE shipping via fedex adult signature required as well as FREE Insurance. Many people are surprised that with our low prices we do this for you. We do all we can to be beyond reasonable and fair in our pricing without nickel and diming our customers. We are aware many people like honest business people and those that are upper middle class working people are happy we do business this way!
Freddy Diamonds you seem so honest and upfront why is that?
We are suppliers to local Jewelers, Brokers and a variety of sellers who are happy to resell to you with profit. We feel the internet is a place for both wholesalers and the public to buy diamonds direct. Local Jewelers enjoy picking up the phone and buying from us so we treat you the exact same way. Low price, Good Diamonds, and honest selling practices. - More Diamond Less Hype!
How does Freddy Diamonds supply real diamonds for so much lower than so many websites I have visited?
Answer: We have gradually been moving our pricing up as our following has been growing. Today we are still able to state we factually have the lowest prices worldwide based on our current pricing (pricing subject to change without notice). We always supply real genuine diamonds in any of our real 14k gold settings that we clean up with a laser to make them more affordable just like when you go to dermatologist. We realize most people coming to the internet are worried so we have spent a great deal of effort in establishing Freddy Diamonds as a premier online brand and our Television appearances along with nation radio campaigns, verified Pay Pal authorized and approved on-line seller all display our effort and commitment to our brand. Furthermore, every diamond we sell includes a GIA Gemologist appraisal with each diamond supplied that is accepted by Major Insurance Companies. We are that sure our diamonds and our company is that good. We would not put this much effort into gaining your trust if we did not want to win your business today.
Do you even include an Appraisal for insuring?
Answer: Yes! The name GIA is known by most people who ever ever heard the word diamond. GIA Corporate Head Quarters trains each Gemologist that reviews your diamond therefore it is signed by a GIA Gemologist and accepted by all major insurance companies. However, it is always important to know that most Insurance Companies will only pay-out on what you "actually paid"on your credit card statement. So when deciding to Insure we suggest decide wisely.
How can I visit your store?
As we are located in the New York City Diamond District we sell via phone and internet taking orders is a daily common task for us. However (just like BlueNile and Amazon) we do not invite the public into our facilities we are selling directly to you on-line. If you wish to examine the quality of our diamonds an actual sample is on our main home page. You are also welcome to visit any of our clients we supply in the Diamond Exchange Building in 15w 47th Street. We are happy to have you visit them as they too are our clients earning an honest living through our efforts. However, they are entitled to their profits just as you are entitled to buy direct.
How can I order from my personal broker Freddy Diamonds?
You can easily call us at 212-265-1915. If you wish to order on-line simply click the diamond you want on the navigation bar above and choose your diamond, then click the ring tab and add a ring to your order.